FAQ

  • Pricing for Cakes & Cupcakes

    All cakes, except for the Bento, are 3 layers. Final price is based on complexity of design/time.

    4” Cake starts at $64

    5” Cake starts at $67

    6” Cake starts at $79

    7” Cake starts at $103

    8” Cake starts at $110

    9” Cake starts at $129

    Please request pricing for larger sizes

    Bento Box Cake: 5 inch single layer cake with 2 cupcakes. Serves 10

    CUPCAKES the minimum order is 1 dozen.

    Cupcakes are $36 per dozen

    Filled Cupcakes are $48 per dozen

    Cupcakes w/custom topper are $54 per dozen

    Please see my pricing page for more information.

  • Pricing for Custom Decorated Cookies & Minimums

    Regular cookies are 3.5-4” and come individually packaged and heat sealed to retain freshness. A minimum order is 1 dozen

    Basic Cookies: $60

    Cookie designs will be in fondant, royal icing or an edible image. Images are printed with an FDA approved food safe edible ink printer.

    If the image is NOT provided for edible image cookies and you would like a mock-up of your design(s), with a chance to approve or change details a one-time $12 artwork fee will apply. This includes up to 2 revisions if needed.

    Detailed Cookies: $75 -$85

    This would be 2D or hand painted cookies.

    Minis: $30

    These are 2-2.5 inch round cookies a with edible image

  • When should I order

    The earlier the better! I usually cannot accommodate orders with less than 2 week’s notice. However, please feel free to inquire regardless of time.

  • How far in advance should I order?

    The earlier the better! I usually cannot accommodate orders with less than 2 weeks notice. However, please feel free to inquire regardless of time.

  • Where are you located?

    I am a licensed home baker based in the East Bay of the San Francisco Bay Area Francisco, proudly serving the greater Bay Area. Please note that I operate by order only and do not have walk-in hours.

  • Order Refunds + Cancellations

    Unfortunately, we do not offer refunds on any payment charged for an order. In the event you cancel the order, postpone, or reschedule, a credit will be added to your account to be used on future invoices within ONE year.

  • How long will my baked goods stay fresh?

    All baked goods taste best if eaten within 2 days of receipt. Store them in a cool, dry place in a sealed container or zip-top bag. Please refer to the care card attached to your order.

  • Pickup/Late Fee

    While a 15-minute grace period is permissible for pick up, a $15.00 late fee will be charged if you arrive beyond said grace period. I ask that you please communicate with me via text or phone call if you’re running late.

  • Allergens

    Tu-Tu's Cupcakery products may contain & come into contact with milk, wheat, nuts, soy & other allergens. If any of your guests have allergies, it is your responsibility to notify them of the risk and any possible allergens.

  • Servings

    The serving size noted on the order form is based on personal research. Tu-Tu’s Cupcakery is not responsible for any possible cake serving shortage. With that said a cake cutting guide and care instructions will be provided when your order is picked up.

Questions? Contact Us!