Thank you!
We will respond with a confirmation email within 12-24 hours.
DEPOSIT
A deposit of 50% is due within 24 hours of receiving a confirmation email from me in order to secure your date. Orders will not be added to my calendar until the deposit has been received. Payment can be made via Apple Pay, Zelle to 669-600-9269 or Venmo @tutuscupcakery.
FINAL PAYMENT
Final payment is due on or before your pickup or delivery date
REFUND
If your order is cancelled no later than 1 week prior to your event, you will receive a full refund. However, if your order is cancelled 6 days or less before the event, you will receive 50% of your deposit back.
PICKUP/LATE FEE
As a single person small business your agreed pick up time is very important to me. While a 15 minute grace period is permissible for pick up, a $15.00 late fee will be charged if you arrive beyond said grace period. I ask that you please communicate with me via text or phone call if you’re running late. While I am appreciative of your business and I understand that life happens, your tardiness can disrupt other obligations and or deliveries on that day.
DISCLAIMER
Tu-Tu's Cupcakery products may contain & come into contact with milk, wheat, nuts, soy & other allergens. If any of your guests have allergies, it is your responsibility to notify them of the risk and any possible allergens.
Depending on the design, your order may contain non-toxic items such as highlight dust (typically used for drip, splatter and on fondant decorations).
LIABILITY
Tu-Tu’s Cupcakery is not liable for any damage that may arise related to your desserts once your order has been picked up or delivered.
CHANGES
Please thoroughly review all details of your order prior to payment. If Tu-Tu’s Cupcakery is not notified of any changes prior to submitting the deposit, we will assume you are in agreement and we will move forward with fulfilling your order according to the details as documente
SERVINGS
The serving size noted on the order form is based on personal research. Tu-Tu’s Cupcakery is not responsible for any possible cake serving shortage. With that said a cake cutting guide and care instructions will be provided when your order is picked up.
INEDIBLE DÉCOR
Silk florals, support dowels and any other inedible décor products are to be removed from your cake prior to consumption. You acknowledge that these are not food products and may be harmful if consumed. Please note that for stability your cake will contain a center dowel made of wood or plastic.
